10 checks to choosing the right DSAR technology for your organisation
Manually processing complex or large numbers of DSARs can consume a material amount of expensive human resources. A better way is to use specialist and advanced DSAR technology solution to automate much of the data analysis work.
When selecting your DSAR technology solution, here is a helpful checklist of the Top-10 most important decision-making criteria you can ask suppliers to help you compare solutions.
10 questions to ask DSAR technology suppliers
2. How does the DSAR system handle duplicated information, such as forwarded email chains?
Smartbox.ai automatically reads and culls any duplicated information. This process typically reduces the dataset down by 63%, materially reducing the manual effort needed to review the remaining and reduced dataset.
3. How does the DSAR system discover unknow Personally Identifiable Information (Number of file types supported)
Smartbox.ai automatically finds and highlights every reference to information, within an entire dataset, that may relate to a person, such as names, date of births, National Insurance Numbers etc. No pre-configuration is required. In addition, bespoke information-formats, such as a payroll format, and industry-relevant terms can be searched for too.
4. How does the DSAR system handle hand-written documents?
Smartbox.ai automatically scans, reads, and analyses any handwritten documents within an entire dataset. Any references to information that may identify a person are then automatically highlighted on the handwritten documents.
5. How does the DSAR system support foreign languages?
Smartbox.ai can read and analyse English, Spanish, Italian, Portuguese, French, German, Danish, Russian, Cebuano, Chinese, Hindi, Romanian, Welsh, Japanese, Korean and Arabic. Additional languages are being added all the time so if the language you need is not listed, please contact us today and request an updated list. Handwritten documents are also supported in these languages.
6. How does the DSAR system enable multi-stakeholder collaboration?
Smartbox.ai allows multiple stakeholders to work with the dataset from within the Smartbox.ai environment. Some stakeholders can simply be “Reviewers” while others can be “Approvers”. This ensures no sensitive information ever needs to leave the secure Smartbox.ai environment.
7. How does the DSAR system defensibly redact information contained in a dataset?
Smartbox.ai users can redact information within a single document or an entire dataset at the click of a button. When approved for publication the redacted information is saved as a flat “rasterized” image, meaning it cannot be reversed. An un-rasterized version is automatically produced for audit purposes.
8. How does the DSAR system allow redacted datasets to be disclosed and shared securely?
Smartbox.ai users can effortlessly share prepared disclosures from within the Smartbox.ai environment. When the disclosure is ready to be shared, a secure HTTPS link is generated which is sent to the subject. The subject then clicks the link and views the information, triggering an auditable read-receipt notification.
9. How does the DSAR system help track the progress of the disclosure?
Smartbox.ai has a tracking capability that allows you to see what stage each DSAR is at. In addition to displaying whether the DSARs is being reviewed, approved and pending distribution, or has been distributed, it also has a dashboard that displays a range of useful management metrics.
10. What technical and user support comes with the DSAR system?
Smartbox.ai users have access to a service desk where they can log technical and knowhow issues. All issues are given a ticket with an estimated resolution time. Resolution times are determined by the nature and urgency of the request.
To learn how Smartbox.ai may be able to help you, book a demo today.