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Automating DSAR Responses for Councils and Local Government Authorities

Smartbox.ai is a Data Subject Access Request management solution that saves up to 80% of the time spent on each DSAR response.

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Smartbox.ai is a regulatory solution that automates responses to Data Subject Access Requests, replacing manual workflows with an efficient DSAR management solution for reviewing and redacting datasets containing hundreds of files.

Features
Identification of Personal Data

Smartbox.ai analyses and automatically identifies third-party data, personal, or sensitive data. Once analysed and discovered, this data will be grouped into categories for bulk actions and colour-coded in the file for your convenience.

Deduplication
Deduplication

Reduce the number of files to be processed by removing duplicates, near duplicates, and clutter. Typically, Smartbox.ai clients reduce their file size by three times through smart analysis and bulk deduplication. This saves hours or even days of your Data Protection Team's time, as well as cloud consumption.

Bulk Redaction

The bulk redaction feature in Smartbox.ai allows users to accomplish thousands of redactions across the entire dataset with a single click, making the redacting process a breeze.

Automated File Conversion to PDF

All datasets uploaded to Smartbox.ai, including unstructured data such as email threads, documents, and handwritten notes, are automatically converted into readable PDFs, fully prepared for future redaction

Smart Tagging and Notes

Collaborate on DSAR cases with colleagues to review, approve, or redact data within the dataset. Additionally, you can add notes explaining why particular information was redacted if questioned by the ICO. Smartbox.ai Notes allows you to navigate directly to the questionable parts of the DSAR, eliminating the need to trawl through hundreds of pages.

Secure Disclosure

After reviewing and redacting third-party information, sensitive data across the entire dataset, the DSAR response can be securely disclosed externally via a secure link.

Respond to DSARs in Just a Few Days

Our clients have reduced the time required for DSAR responses by up to 80%, from weeks to just a few days because we automate two of the most time-consuming steps: third-party data discovery and redaction. Even as the number of DSARs increases, councils won’t need to compromise on punctuality.

Reduce Errors with Automated Processes

Smartbox.ai significantly reduces the likelihood of human errors in the response by automating complex and repetitive tasks. Often dealing with highly sensitive information, councils benefit from maintaining accuracy and integrity in DSARs.

Free Up Staff Time by Streamlining DSAR

The number of DSARs councils receive annually is increasing, making the work of DPOs more labour-intensive. With Smartbox.ai, DPOs simply upload datasets, use automated workflows, and conduct a final review before submitting a response, significantly reducing the time and effort required for complex DSARs to just a few days.

Never Miss a DSAR or Deadline

Smartbox.ai provides full visibility of all DSARs that are awaiting a response. Displaying deadlines, the current stage of DSARs, personnel responsible, and any further actions needed, we offer a centralised management hub that helps councils stay on top of all DSARs, preventing undue distress for the citizen and council.

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