One-Click Redaction
When disclosing potentially sensitive information, there’s a general rule and it is simply, “If you’re not sure about it, redact it”. You can always un-redact something on request.
With potentially lots of information to redact, the question then is how you do it efficiently, accurately, and productively.
Given how important it is to ensure sensitive information is not accidentally disclosed, it is important to have a proven workflow and a multi-pronged solution to the redaction process.
The first stage of any redaction process is to reduce the size of the dataset in question. The smaller the dataset, the less information there is to review, and the greater the likelihood is that all the sensitive information will be considered and redacted as appropriate. One way of reducing the size of the dataset is to cull any duplicated information. Information-duplication is very common when emails are considered as emails are invariably forwarded, and re-forwarded, creating multiple copies of the same email.
Smartbox.ai solves the information-duplication issue by automatically reading and culling all duplicated information. Doing this typically reduces the dataset by 63%.
When the dataset has been reduced, the next stage to improve the accuracy of the final disclosure is to involve other relevant stakeholders in the review process. Collaboration tools can be used to aid with this stage, however, Smartbox.ai users can simply use the in-built collaboration capability that allows multiple stakeholders to contribute as appropriate.
When the dataset has been sufficiently reviewed it is ready to be redacted. Some redaction tools only allow single documents to be redacted at a time. Not only is this time consuming but also carries an element of risk with it as documents can be easily missed and end up being disclosed in raw un-redacted format. Smartbox.ai users don’t suffer with these problems as every document in a dataset can be redacted with a click of a button. We have seen customers redact hundreds of thousands of documents in minutes with extremely high levels of accuracy.
The final consideration with the redaction process involves handwritten documents. Handwriting can materially slow the review process down and due to the typical manual process that organisations go through when reviewing and redacting handwritten documents, the accuracy of the redacted disclosure can be detrimentally impacted. Smartbox.ai can read handwritten documents and can redact them in the same way it does with typed documents.
To learn more about Smartbox.ai and see how it can improve the redaction experience, book a demo today.